Repair Priorities
P1 - Emergency Repairs
Emergencies are incidents that are likely to:
■ any repairs required to avoid a danger to health.
■ any repairs that pose a risk to the safety of occupants or
■ serious damage to buildings or occupants belongings.
P2 - Urgent Repairs
Urgent jobs are likely to:
■ any repairs that materially affect the comfort or convenience
of the occupants
■ repairs required in any rooms adapted for students with disabilities.
P3 - Non-urgent Repairs
Non-urgent jobs are likely to be:
■ any repairs that do not fall within the above categories.
Rectification Times
■
Priority 1
=
24 hours
■
Priority 2
=
5 working days
■
Priority 3
=
28 days
Comfort Issues
Ventilation Issues
Maintenance Issues
Plumbing Issues
Working Hours
Mon - Fri 08:00 - 17:00
Emergencies
020 7837 8888
Winner
Accommodation provider of the year
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